Analyse du marché et enquêtes clients pour améliorer l'offre et satisfaire nos clients
Optimisation des parcours clients multicanaux
Proposition et coordination de campagnes pour animer l'offre
Soutien des ventes grâce à une offre adaptée et compétitive
Analyse régulière des indicateurs de vente, taux d'équipement client, taux d'atteinte des objectifs et autres KPI pertinents
Collaboration avec le Marketing & Communication Manager pour établir des prévisions de développement de l'offre à moyen terme
Pilotage et/ou contribution à l'élaboration et au lancement de nouveaux produits
Profil attendu
Formation universitaire de niveau Master en marketing et/ou gestion/finance
Expérience significative (minimum 8 ans) dans le domaine bancaire retail en Suisse
Expertise reconnue en placements en valeurs mobilières et prévoyance bancaire
Maîtrise des métiers de la banque de détail, en particulier des produits et services liés aux placements, à la prévoyance et au trading de valeurs mobilières.
Expériences commerciales auprès de la clientèle retail, en marketing bancaire/digital et/ou en gestion de projets
Proactivité, esprit d'initiative et capacité à apporter des idées novatrices pour améliorer la qualité du service.
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