Offre #102049

CRM Retention Specialist (EN/FR/GER)


Description du poste

Our client is a huge player in retail industry all over the country. They are currently recruiting a CRM tentention specialist to be part of the marketing team in Geneva:

CRM Retention Specialist (EN/FR/GER)

 Fixed term contrat for 6 months with an immediate start

Areas of Responsibility

  • Work with the Commercial Team to create and implement the main,
  • Design and implement ad-hoc campaigns and lifecycle flows,
  • Forecasting, planning and customer segmentation,
  • Management of briefs for the creation of all marketing assets needed,
  • Coordinate build of marketing materials - ensuring a high level of QA is adhered to, 
  • Creation of target audiences and campaigns through the CRM and marketing tools,
  • Collaborate with the marketing analytics and commercial teams to monitor the performance and create post campaign analysis to review success factors and opportunities for optimization,
  • Carry out regular competitor analysis reviewing promotions and bonus offering on the local market, as well as user experience and marketing communications.

What we are looking for…

  • French and English fluent, German is a strong asset,
  • Proven experience in working in the retail industry,
  • 3 to 5 years experience in managing CRM campaigns, 
  • Analytical mind with a high commercial awareness, 
  • First-rate interpersonal and communication skills, 
  • Be highly organized with prioritization skills,
  • Excellent attention to detail,
  • Team player,
  • Problem-solving with a "can do" attitude
Resume in French and in English + work certificates + copies of your diplomas


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