Retour
For one of our clients, an international humanitarian organisatiion based here in Geneva, we are looking for a :
Business Analyst CRM H/F
For a temporary position starting ASAP at 100%
Description du poste
- Performing process modeling activities.
- Designing and specifying the data model.
- Defining and documenting business requirements specifications.
- Testing the new CRM system.
- Facilitating workshops with BPOs, SMEs, and key users, including preparation and follow-up.
- Implementing new ways of working together with the business by creating training materials, delivering trainings, and contributing to communications.
Profil attendu
- Holding a Bachelor's or Master's degree in engineering or economics.
- Bringing 6–9 years of overall professional experience.
- Demonstrating at least five years of experience as a business consultant, process manager, business analyst, or internal auditor.
- Applying strong knowledge of business processes and data models, with a focus on sales and marketing,contract management, and finance.
- Demonstrating excellent system knowledge, including CRM and ERP systems, BI tools, and advanced Microsoft Office skills (particularly PowerPoint and Excel).
- Using process modeling tools effectively (e.g., Visio or similar).
- Demonstrating experience in implementing change within the business
Vous avez une question sur ce poste ? Prenez contact avec nous !
Dernières offres d'emploi